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Jan 11, 2026
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January 2026 Undergraduate Catalog
Certificate in Information Technology - Technical Support
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 Return to: Undergraduate Programs of Study
**Effective May 2025, Herzing University no longer enrolls new students in this program version. For the most current curriculum and requirements, please see Certificate in Information Technology program.
Program Description
The Certificate in Information Technology - Technical Support program provides students with an understanding of foundational IT skills needed to support both users and information systems in typical organizational environments.
Program Outcomes
Upon completion of this program, the student should be able to:
- Apply industry standards to the implementation and support of network systems and computer devices.
- Demonstrate the principles of information technology security.
- Demonstrate the ability to use and support industry-standard IT software, systems and infrastructures.
Program Content
A minimum of 24.00 semester credit hours is required for graduation.
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Required Courses
All courses, 24.00 semester credit hours, are required. Distribution of Contact Hours by Course
| Distribution of Contact Hours by Course | | Course | Lecture Hours | Internship Hours | Total Contact Hours | Credits | | IT 101 | 45.00 | 0.00 | 45.00 | 3.00 | | IT 105 | 45.00 | 0.00 | 45.00 | 3.00 | | IT 110 | 45.00 | 0.00 | 45.00 | 3.00 | | IT 115 | 45.00 | 0.00 | 45.00 | 3.00 | | IT 204 | 60.00 | 0.00 | 60.00 | 4.00 | | IT 210 | 45.00 | 0.00 | 45.00 | 3.00 | | IT 215 | 45.00 | 0.00 | 45.00 | 3.00 | | IT 220 | 45.00 | 0.00 | 45.00 | 3.00 | | Totals | 375.00 | 0.00 | 375.00 | 25.00 | |
Return to: Undergraduate Programs of Study
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