University Information

Accommodations for the Disabled

It is the policy of Herzing University to comply with the provisions of the Americans with Disabilities Act (ADA). The ADA prohibits discrimination against qualified individuals with disabilities on the basis of their disability. The ADA provides, in part, that qualified individuals with disabilities shall not be excluded from participating in or be denied the benefits of any program, service, or activity offered by the University. The ADA requires that all programs, services, and activities, when viewed in their entirety, be readily accessible to, and usable by, qualified individuals with disabilities. Students with disabilities who wish to request an accommodation under the ADA should contact the campus ADA Accommodations Coordinator, who serves as the disability coordinator for the campus.

Accreditation

Students should be aware that there are multiple types of accreditation and that their intended entry into their chosen profession could be impacted by these differences. For example, institutional accreditation means all students attending Herzing University are attending an accredited institution.

In addition, there are programmatic accreditation bodies which accredit specific programs (as opposed to the institution). Some states require that specific programs, even at regionally accredited institutions like Herzing University, be programmatically accredited as well. The importance of programmatic accreditation can range from a requirement to sit for licensure exams that are mandatory to work in a field to a requirement to sit for a certification exam that is not required for all employment in the field (but may be slightly to strongly preferred by employers, depending on the market) to a symbol of quality with no impact on any certification or licensure (but which may be slightly or strongly preferred by employers, depending on the market). Therefore, Herzing University has not pursued all forms of programmatic accreditation available, as this is a determination on whether the costs and requirements to do so are worth the value to the student in the respective marketplaces in the estimation of the University. The student should validate whether the specialized accreditation of a specific program is going to fit their career goals for their respective marketplace.

As a result, there is a potential that some states will not permit a student who has completed certain academic programs to become certified, licensed, or sit for a certifying or licensing examination if they graduated from a program that is not programmatically accredited. Herzing University believes in complete and forthright disclosure for each program we offer, so we clearly identify those programs that are programmatically accredited. If a Herzing University program at a specific campus (or one that is offered online) does not state it has programmatic accreditation in writing, students should assume the program does not have programmatic accreditation. Students are responsible for understanding the specific requirements for certification, licensing, and for eligibility to sit for a particular licensing examination of the state or locale in which they want to enter or practice their profession. Herzing University makes no representation, unless explicitly written, that students graduating in a particular program qualify for certification, licensing, or eligibility to sit for a licensing examination in a particular state. For further clarification, students should review the specialized program accreditation/approvals stated in the catalog and read and sign the Accreditation Disclosure for their respective campus. Students may seek confirmation of programmatic accreditation by consulting the website of the accrediting body.

Institutional Accreditation

Herzing University is accredited by the Higher Learning Commission, 230 South LaSalle Street, Suite 7-500, Chicago, Illinois, 60614-1413, www.hlcommission.org, (800) 621-7400.

Herzing University has received specialized accreditation for its business programs through the International Accreditation Council for Business Education (IACBE) located at 11374 Strang Line Road in Lenexa, Kansas, USA. The business programs in the following degrees are accredited by the IACBE:

• Master of Business Administration
• Master of Business Administration with concentrations in:

        ♦   Accounting and Finance

        ♦   Data Analytics

        ♦   Healthcare Management

        ♦   Human Resources

        ♦   Project Management

        ♦   Technology Management

• Bachelor of Science in Accounting
• Bachelor of Science in Business Management
• Bachelor of Science in Business Management with a concentrations in:

       ♦   International Business

       ♦   Business Administration

       ♦   Human Resource Management

       ♦   Marketing

• Bachelor of Science in Entrepreneurship
• Bachelor of Science in Human Resources
• Bachelor of Science in Marketing
• Bachelor of Science in Project Management
• Associate of Science/Applied Science in Accounting
• Associate of Science/Applied Science in Business Management

Any business program that is not listed above is not currently accredited through the IACBE. The International Accreditation Council for Business Education (IACBE) can be contacted at 11374 Strang Line Road, Lenexa, Kansas, 66215, 1-913-631-3009, www.iacbe.org).

Specialized Program Accreditations, Certifications, and Licensures by Campus

Herzing University also holds programmatic accreditations or approvals for selected programs at selected locations. Not all programs require specialized programmatic accreditation, and some new programs must be in operation for a period of time before specialized accreditation can be obtained. Specialized programmatic accreditation may be required for graduates to be eligible to take some licensure or certification examinations. Unless this catalog specifically and unequivocally states that a particular program at a particular campus (including Herzing Online) is programmatically accredited and qualifies a student for licensing, certification, or to be eligible to sit for a licensing examination, students should conclude the program offered on the campus they are enrolled at is not programmatically accredited. Students should independently investigate the specific licensing requirements for their program in the specific state or locale for which they anticipate seeking employment.

ATLANTA CAMPUS OF HERZING UNIVERSITY

1. Regional Accreditation: Herzing University is accredited by the Higher Learning Commission, 230 South LaSalle Street, Suite 7-500, Chicago, Illinois, 60604-1413, www.hlcommission.org, 800-621-7440. This means all students attending Herzing University are attending an accredited institution.
2. State Approval: All programs at the Atlanta Campus of Herzing University are approved by the Georgia Nonpublic Postsecondary Education Commission (2082 East Exchange Place, Suite 220, Tucker, Georgia, 30084-5305, 770-414-3300, www.gnpec.georgia.gov).
3. Accounting: The Bachelor of Science in Accounting program at Herzing University, even when combined with the Herzing University MBA, may not fulfill all of the requirements for a graduate to take the certified public accountant (CPA) exam or apply for licensure as a CPA in some states/jurisdictions. In addition to requiring a specific amount of study beyond a bachelor’s degree (typically, a total of 150 semester credit hours, but this varies by jurisdiction), most states/jurisdictions require specific coursework, as well as several years of professional experience working in accounting, to be eligible to apply for licensure. Some states (including, but not necessarily limited to, Texas) require the accounting program to have a specific programmatic accreditation for graduates to apply for licensure as a CPA, which Herzing University programs do not have, and no representation has been made as to when or if such an accreditation will be obtained. Applicants interested in becoming a CPA should check with their state board of accountancy regarding CPA eligibility requirements prior to enrolling in any accounting program. Students planning to pursue certifications other than the CPA exam should also contact the respective certifying organization to confirm requirements for certification prior to enrolling in any accounting program.
4. Other Programs: No other programs at this campus have specialized programmatic accreditation. Students are advised to consult with employers of preference as to the importance of specialized programmatic accreditation on their hiring decisions.

BIRMINGHAM CAMPUS OF HERZING UNIVERSITY

1. Regional Accreditation: Herzing University is accredited by the Higher Learning Commission, 230 South LaSalle Street, Suite 7-500, Chicago, Illinois, 60604-1413, www.hlcommission.org, 800-621-7440. This means all students attending Herzing University are attending an accredited institution.
2. State Approval: All programs at the Birmingham Campus of Herzing University are approved by the Alabama Commission on Higher Education (100 North Union Street, P.O. Box 302000, Montgomery, Alabama, 36130-2000, 334-242-1998, www.ache.alabama.gov).
3. Accounting: The Bachelor of Science in Accounting program at Herzing University, even when combined with the Herzing University MBA, may not fulfill all of the requirements for a graduate to take the certified public accountant (CPA) exam or apply for licensure as a CPA in some states/jurisdictions. In addition to requiring a specific amount of study beyond a bachelor’s degree (typically, a total of 150 semester credit hours, but this varies by jurisdiction), most states/jurisdictions require specific coursework, as well as several years of professional experience working in accounting, to be eligible to apply for licensure. Some states (including, but not necessarily limited to, Texas) require the accounting program to have a specific programmatic accreditation for graduates to apply for licensure as a CPA, which Herzing University programs do not have, and no representation has been made as to when or if such an accreditation will be obtained. Applicants interested in becoming a CPA should check with their state board of accountancy regarding CPA eligibility requirements prior to enrolling in any accounting program. Students planning to pursue certifications other than the CPA exam should also contact the respective certifying organization to confirm requirements for certification prior to enrolling in any accounting program.
4. Other Programs: No other programs at this campus have specialized programmatic accreditation. Students are advised to consult with employers of preference as to the importance of specialized programmatic accreditation on their hiring decisions.

BROOKFIELD CAMPUS OF HERZING UNIVERSITY

1. Regional Accreditation: Herzing University is accredited by the Higher Learning Commission, 230 South LaSalle Street, Suite 7-500, Chicago, Illinois, 60604-1413, www.hlcommission.org, 800-621-7440. This means all students attending Herzing University are attending an accredited institution.
2. State Approval: Herzing University Brookfield operates in the State of Wisconsin pursuant to its status as a private non-profit institution that is tax-exempt under section 501 of the Internal Revenue Code and that has had its administrative headquarters and principal place of business in Wisconsin since prior to 1970, which under Wisconsin Statutes Section 38.50(1)(e) exempts it from additional state authorization requirements.
3. Accounting: The Bachelor of Science in Accounting program at Herzing University, even when combined with the Herzing University MBA, may not fulfill all of the requirements for a graduate to take the certified public accountant (CPA) exam or apply for licensure as a CPA in some states/jurisdictions. In addition to requiring a specific amount of study beyond a bachelor’s degree (typically, a total of 150 semester credit hours, but this varies by jurisdiction), most states/jurisdictions require specific coursework, as well as several years of professional experience working in accounting, to be eligible to apply for licensure. Some states (including, but not necessarily limited to, Texas) require the accounting program to have a specific programmatic accreditation for graduates to apply for licensure as a CPA, which Herzing University programs do not have, and no representation has been made as to when or if such an accreditation will be obtained. Applicants interested in becoming a CPA should check with their state board of accountancy regarding CPA eligibility requirements prior to enrolling in any accounting program. Students planning to pursue certifications other than the CPA exam should also contact the respective certifying organization to confirm requirements for certification prior to enrolling in any accounting program.
4. Other Programs: No other programs at this campus have specialized programmatic accreditation. Students are advised to consult with employers of preference as to the importance of specialized programmatic accreditation on their hiring decisions.

HERZING ONLINE

1. Regional Accreditation: Herzing University is accredited by the Higher Learning Commission, 230 South LaSalle Street, Suite 7-500, Chicago, Illinois, 60604-1413, www.hlcommission.org, 800-621-7440. This means all students attending Herzing University are attending an accredited institution.
2. State of Wisconsin Approval: Herzing Online operates in the State of Wisconsin pursuant to its status as a private non-profit institution that is tax-exempt under section 501 of the Internal Revenue Code and that has had its administrative headquarters and principal place of business in Wisconsin since prior to 1970, which under Wisconsin Statutes Section 38.50(1)(e) exempts it from additional state authorization requirements. Herzing University is not subject to state approval as an institution of higher education; however, specific programs may be subject to relevant professional boards, such as nursing to the State Board of Nursing.
3. Approvals in Other States for Distance Learning: Herzing University has made a good-faith effort to follow each individual state’s regulations concerning offering distance educational programs in that respective state. Students should investigate and ensure that the program they desire, if offered in a distance/online format, meets the requirements of the profession in their state. Not all programs are available in all states. Contact the Online Admissions Office for program availability at onl-info@herzing.edu or 866-508-0748.
4. Nursing programs: The master’s degree program in nursing and post-graduate APRN certificate program at Herzing University Online is accredited by the Commission on Collegiate Nursing Education (http://www.ccneaccreditation.org). Individuals considering either the Master of Science in Nursing program or the Post-master’s certificate program in Nursing should be aware that state requirements for availability of required clinical courses and eligibility to apply for licensure as a family nurse practitioner vary from state to state. Applicants should check with their applicable state board of nursing before enrolling in any graduate nursing program. For additional information, e-mail your questions to states@herzing.edu.
5. Accounting: The Bachelor of Science in Accounting program at Herzing University, even when combined with the Herzing University MBA, may not fulfill all of the requirements for a graduate to take the certified public accountant (CPA) exam or apply for licensure as a CPA in some states/jurisdictions. In addition to requiring a specific amount of study beyond a bachelor’s degree (typically, a total of 150 semester credit hours, but this varies by jurisdiction), most states/jurisdictions require specific coursework, as well as several years of professional experience working in accounting, to be eligible to apply for licensure. Some states (including, but not necessarily limited to, Texas) require the accounting program to have a specific programmatic accreditation for graduates to apply for licensure as a CPA, which Herzing University programs do not have, and no representation has been made as to when or if such an accreditation will be obtained. Applicants interested in becoming a CPA should check with their state board of accountancy regarding CPA eligibility requirements prior to enrolling in any accounting program. Students planning to pursue certifications other than the CPA exam should also contact the respective certifying organization to confirm requirements for certification prior to enrolling in any accounting program.
6. Other Programs: No other programs at this campus have specialized programmatic accreditation. Students are advised to consult with employers of preference as to the importance of specialized programmatic accreditation on their hiring decisions.

KENOSHA CAMPUS OF HERZING UNIVERSITY

1. Regional Accreditation: Herzing University is accredited by the Higher Learning Commission, 230 South LaSalle Street, Suite 7-500, Chicago, Illinois, 60604-1413, www.hlcommission.org, 800-621-7440. This means all students attending Herzing University are attending an accredited institution.
2. State Approval: Herzing University Kenosha operates in the State of Wisconsin pursuant to its status as a private non-profit institution that is tax-exempt under section 501 of the Internal Revenue Code and that has had its administrative headquarters and principal place of business in Wisconsin since prior to 1970, which under Wisconsin Statutes Section 38.50(1)(e) exempts it from additional state authorization requirements.
3. Accounting: The Bachelor of Science in Accounting program at Herzing University, even when combined with the Herzing University MBA, may not fulfill all of the requirements for a graduate to take the certified public accountant (CPA) exam or apply for licensure as a CPA in some states/jurisdictions. In addition to requiring a specific amount of study beyond a bachelor’s degree (typically, a total of 150 semester credit hours, but this varies by jurisdiction), most states/jurisdictions require specific coursework, as well as several years of professional experience working in accounting, to be eligible to apply for licensure. Some states (including, but not necessarily limited to, Texas) require the accounting program to have a specific programmatic accreditation for graduates to apply for licensure as a CPA, which Herzing University programs do not have, and no representation has been made as to when or if such an accreditation will be obtained. Applicants interested in becoming a CPA should check with their state board of accountancy regarding CPA eligibility requirements prior to enrolling in any accounting program. Students planning to pursue certifications other than the CPA exam should also contact the respective certifying organization to confirm requirements for certification prior to enrolling in any accounting program.
4. Other Programs: No other programs at this campus have specialized programmatic accreditation. Students are advised to consult with employers of preference as to the importance of specialized programmatic accreditation on their hiring decisions.

MADISON CAMPUS OF HERZING UNIVERSITY

1. Regional Accreditation: Herzing University is accredited by the Higher Learning Commission, 230 South LaSalle Street, Suite 7-500, Chicago, Illinois, 60604-1413, www.hlcommission.org, 800-621-7440. This means all students attending Herzing University are attending an accredited institution.
2. State Approval: Herzing University Madison operates in the State of Wisconsin pursuant to its status as a private non-profit institution that is tax-exempt under section 501 of the Internal Revenue Code and that has had its administrative headquarters and principal place of business in Wisconsin since prior to 1970, which under Wisconsin Statutes Section 38.50(1)(e) exempts it from additional state authorization requirements.
3. Accounting: The Master of Business Administration in Accounting program at Herzing University, even when combined with the Herzing University MBA, may not fulfill all of the requirements for a graduate to take the certified public accountant (CPA) exam or apply for licensure as a CPA in some states/jurisdictions. In addition to requiring a specific amount of study beyond a bachelor’s degree (typically, a total of 150 semester credit hours but this varies by jurisdiction), most states/jurisdictions require specific coursework, as well as several years of professional experience working in accounting, to be eligible to apply for licensure. Some states (including, but not necessarily limited to, Texas) require the accounting program to have a specific programmatic accreditation for graduates to apply for licensure as a CPA, which Herzing University programs do not have, and no representation has been made as to when or if such an accreditation will be obtained. Applicants interested in becoming a CPA should check with their state board of accountancy regarding CPA eligibility requirements prior to enrolling in any accounting program. Students planning to pursue certifications other than the CPA exam should also contact the respective certifying organization to confirm requirements for certification prior to enrolling in any accounting program.
4. Other Programs: No other programs at this campus have specialized programmatic accreditation. Students are advised to consult with employers of preference as to the importance of specialized programmatic accreditation on their hiring decisions.

MINNEAPOLIS CAMPUS OF HERZING UNIVERSITY

1. Regional Accreditation: Herzing University is accredited by the Higher Learning Commission (230 South LaSalle Street, Suite 7-500, Chicago, Illinois, 60604-1413, 800-621-7440, www.hlcommission.org). This means all students attending Herzing University are attending an accredited institution.
2. State Approval: Herzing University is registered with the Minnesota Office of Higher Education pursuant to Minnesota Statutes sections 136A.61 to 136A.71. Registration is not an endorsement of the institution. Credits earned at the institution may not transfer to all other institutions (Minnesota Office of Higher Education, 1450 Energy Park Drive, Suite 350, St. Paul, Minnesota 55108, 651-642-0567, www.ohe.state.mn.us).
3. Accounting: The Bachelor of Science in Accounting program at Herzing University, even when combined with the Herzing University MBA, may not fulfill all of the requirements for a graduate to take the certified public accountant (CPA) exam or apply for licensure as a CPA in some states/jurisdictions. In addition to requiring a specific amount of study beyond a bachelor’s degree (typically, a total of 150 semester credit hours but this varies by jurisdiction), most states/jurisdictions require specific coursework, as well as several years of professional experience working in accounting, to be eligible to apply for licensure. Some states (including, but not necessarily limited to, Texas) require the accounting program to have a specific programmatic accreditation for graduates to apply for licensure as a CPA, which Herzing University programs do not have, and no representation has been made as to when or if such an accreditation will be obtained. Applicants interested in becoming a CPA should check with their state board of accountancy regarding CPA eligibility requirements prior to enrolling in any accounting program. Students planning to pursue certifications other than the CPA exam should also contact the respective certifying organization to confirm requirements for certification prior to enrolling in any accounting program.
4. Other Programs: No other programs at this campus have specialized programmatic accreditation. Students are advised to consult with employers of preference as to the importance of specialized programmatic accreditation on their hiring decisions.

NEW ORLEANS CAMPUS OF HERZING UNIVERSITY

1. Regional Accreditation: Herzing University is accredited by the Higher Learning Commission, 230 South LaSalle Street, Suite 7-500, Chicago, Illinois, 60604-1413, www.hlcommission.org, 800-621-7440. This means all students attending Herzing University are attending an accredited institution.
2. State Approval: The New Orleans Campus of Herzing University is currently licensed by the Board of Regents of the State of Louisiana (1201 North Third street, Suite 6-200, Baton Rouge, Louisiana, 70802, (225) 342-4253. Licenses are renewed by the State Board of Regents every two years. Licensed institutions have met minimal operational standards set forth by the state, but licensure does not constitute accreditation, guarantee the transferability of credit, nor signify that programs are certifiable by any professional agency or organization.
3. Accounting: The Bachelor of Science in Accounting program at Herzing University, even when combined with the Herzing University MBA, may not fulfill all of the requirements for a graduate to take the certified public accountant (CPA) exam or apply for licensure as a CPA in some states/jurisdictions. In addition to requiring a specific amount of study beyond a bachelor’s degree (typically, a total of 150 semester credit hours but this varies by jurisdiction), most states/jurisdictions require specific coursework, as well as several years of professional experience working in accounting, to be eligible to apply for licensure. Some states (including, but not necessarily limited to, Texas) require the accounting program to have a specific programmatic accreditation for graduates to apply for licensure as a CPA, which Herzing University programs do not have, and no representation has been made as to when or if such an accreditation will be obtained. Applicants interested in becoming a CPA should check with their state board of accountancy regarding CPA eligibility requirements prior to enrolling in any accounting program. Students planning to pursue certifications other than the CPA exam should also contact the respective certifying organization to confirm requirements for certification prior to enrolling in any accounting program.
4. Other Programs: No other programs at this campus have specialized programmatic accreditation. Students are advised to consult with employers of preference as to the importance of specialized programmatic accreditation on their hiring decisions.

ORLANDO CAMPUS OF HERZING UNIVERSITY

1. Regional Accreditation: Herzing University is accredited by the Higher Learning Commission (230 South LaSalle Street, Suite 7-500, Chicago, Illinois, 60604-1413, 800-621-7440, www.hlcommission.org). This means all students attending Herzing  University are attending an accredited institution.
2. State Licensure: The Orlando Campus of Herzing University is licensed by the Commission for Independent Education, Florida Department of Education. Additional information regarding this institution may be obtained by contacting the Commission at 325 West Gaines Street, Suite 1414, Tallahassee, FL 32399-0400, toll-free telephone number (888)224-6684.
3. Accounting: The Bachelor of Science in Accounting program at Herzing University, even when combined with the Herzing University MBA, may not fulfill all of the requirements for a graduate to take the certified public accountant (CPA) exam or apply for licensure as a CPA in some states/jurisdictions. In addition to requiring a specific amount of study beyond a bachelor’s degree (typically, a total of 150 semester credit hours but this varies by jurisdiction), most states/jurisdictions require specific coursework, as well as several years of professional experience working in accounting, to be eligible to apply for licensure. Some states (including, but not necessarily limited to, Texas) require the accounting program to have a specific programmatic accreditation for graduates to apply for licensure as a CPA, which Herzing University programs do not have, and no representation has been made as to when or if such an accreditation will be obtained. Applicants interested in becoming a CPA should check with their state board of accountancy regarding CPA eligibility requirements prior to enrolling in any accounting program. Students planning to pursue certifications other than the CPA exam should also contact the respective certifying organization to confirm requirements for certification prior to enrolling in any accounting program.
4. Other Programs: No other programs at this campus have specialized programmatic accreditation. Students are advised to consult with employers of preference as to the importance of specialized programmatic accreditation on their hiring decisions.

Accuracy of Information Statement

The Herzing University Catalog is the official policy of the University. Students should seek clarification from the catalog if they are told or read any information inconsistent or contradictory with the official policy of the catalog. Only those policies in the official Herzing University Catalog are binding on the institution and student.

Advisory Board

Advisory boards at each Herzing University have been established to provide input on curriculum content. Members of the advisory boards are professionals and faculty from a variety of businesses and institutions. Their input and recommendations help ensure Herzing University offers educational programs that correspond with the skills and training required in today’s competitive job market.

Approvals

The University has the following authorizations or approvals:

• Authorized under federal law to enroll non-immigrant alien students
• Approved for the training of veterans
• Approved for the training of vocational rehabilitation students

Changes to the Catalog

Herzing University is committed to offering students a robust, current, and relevant curriculum. Curriculum, policies, and other matters discussed herein are subject to change at the discretion of the University. However, curriculum will not be changed to require existing students to take more credits to graduate than their original degree program, unless required by accreditation, state agencies, or other regulatory bodies. In this case, the University will ensure there is no adverse financial impact on the student. Changes will be reflected in an addendum to this catalog and will then be considered an integral part of this publication.

Core Values: P.R.I.C.E. of Success

Herzing University’s educational and organizational philosophy was founded on core values that constitute the Herzing culture. These values are essential not only for personal development, but are also the foundation for a successful, meaningful career. These core values; professionalism, respect, integrity, caring, and engagement are encompassed in a framework called “P.R.I.C.E. of Success.” In order to help each student develop and strengthen these qualities, they have been incorporated into the learning environment. Students are expected to exhibit these behaviors and attributes in all interactions, inside and outside of the classroom. Students who apply themselves and embody the P.R.I.C.E. of Success characteristics will more likely reach their full human potential.

These behaviors and attributes are also the foundation of our internal culture. Employees are expected to exhibit these qualities in their service to students and other daily functions. In doing so, we are building a culture that nurtures personal growth and potential. We lead by example for our students, enabling us to coach and mentor students in their own development of these behaviors and attributes.

Governance

Herzing University is a nonprofit, coeducational university licensed and approved to award master’s degrees, bachelor’s degrees, associate’s degrees, and diplomas/certificates. The University is owned and operated by Herzing University, Ltd., which is a 501(c)(3) nonprofit Wisconsin corporation. The University is governed by a Board of Trustees.

Board of Trustees

Executive Committee

System Administrators

Campus Administrators

Akron Campus

Atlanta Campus

Birmingham Campus

Brookfield Campus

Kenosha Campus

Madison Campus

Minneapolis Campus

New Orleans Campus

Herzing Online

Orlando Campus

Graduate Faculty

* = Adjunct

Atlanta Campus

Herzing Online

Guiding Principles

The following principles guide the University in fulfilling our mission.

1. Foster Our Core Values - Promote an educational and workplace culture that fosters professionalism, respect for others, personal responsibility and integrity, caring, and civic and community engagement among our students and employees.
2. Optimize Human Potential - Sustain a positive and effective educational environment which optimizes the personal and professional potential of our students and employees, and which respects individual contributions and perspectives.
3. Improve the Value Equation for Students - Continually improve the University’s high-quality educational programs to increase their value to students. Innovate to optimize students’ educational journeys and align learning outcomes with lifelong learning and workforce needs.
4. Engage Students - Provide instructional and student-support services that create an engaging, caring, student-centered environment to facilitate student achievement of the defined learning outcomes, their educational goals, and their personal development.
5. Create Access for Diverse Group of Students - Provide access to our programs and services to qualified students of diverse age, interests, abilities, and cultures. Respond to the dynamic needs of our diverse and geographically distributed students through face-to-face and distance education delivery modalities.
6. Embrace Innovation for Student Success - Provide a high-performance learning environment that utilizes new technologies, methodologies, and best practices to serve the dynamic lifelong learning needs of our students.
7. Demonstrate Effectiveness - Continually assess student learning outcomes as well as educational and institutional effectiveness to drive continuous improvement in the value we provide to our students, employers, and society at large.
8. Pursue Collaboration and Partnerships - Pursue cooperation and alliances with educational institutions, organizations and associations on a local, regional, national and international basis to fulfill our mission and public educational purpose.
9. Ensure Sustainability - Ensure effective and efficient use of our human, physical, technology, and financial resources. Utilize data and analysis to inform planning, budgeting, and decision-making processes to ensure continued improvement of our educational offerings, fulfillment of our mission, and sustained future development.

Herzing University Graduate Learning Characteristics

A Professional Theory-to-Practice Model of Graduate Education

Herzing University’s graduate programs provide appropriate learning for those seeking advanced degrees in professional disciplines. Programmatic outcomes as well as course objectives follow from four general characteristics of graduate learning in Herzing University programs, which are:

1. Advanced study of the discipline
2. Scholarship of professional practice
3. Developing thought-leadership
4. Professional service and commitment

All Herzing University graduate certificate and degree programs include elements of these four characteristics. Graduate course learning activities help ensure that, at program completion, all four characteristics were further developed.

1. Advanced Study of the Discipline
   • Advanced study integrates the historical and philosophical foundations of the profession to current policies and practice.
   • Advanced study incorporates the systematic investigation of primary source material as well as scholarly journals and professional publications for inquiry into the discipline
   • Advanced study includes further development of discipline-specific knowledge and skills.
   • Advanced study focuses on current trends and issues: their causes and possible solutions
2. Scholarship of Professional Practice
   • Applied scholarship, like traditional scholarship, employs established research methods in planned experimentation.
   • Applied scholarship, like traditional scholarship, promotes the freedom of expression through the pursuit of truth, wherever the evidence may lead.
   • Applied scholarship, like traditional scholarship, requires that both students and faculty assure the integrity of scholarly research and professional practice and the ethical use information resources.
   • Applied scholarship focuses on quality improvement in professional policy, systems, and practice.
   • Applied scholarship uses evidence-based methodologies to create reasoned solutions to complex workplace problems.
3. Developing Thought-Leadership
   • Coursework provides a platform for developing and proposing evidence-based revisions in policy, systems and/or practice as emerging scholars in the profession
   • Students and faculty collaborate as current practitioners.
   • Dialogue among students and faculty critique the current policies and practices of the discipline.
   • Coursework uses learning paradigms that guide self-directed and faculty-facilitated learning appropriate for student professionals.
4. Service and Commitment to the Profession
   • Students identify areas within the profession that require additional research and analysis.
   • Students analyze professional trends and issues and contribute to the advancement of their profession.
   • Students use professional standards to establish a set of professional values.
   • Students identify professional associations that participate in furthering the profession and/or professional practice and standards.

Library Resources and Services

Herzing University students have 24/7 access to electronic library resources including professional and academic journals, magazines, images, e-books, newspapers, and multimedia via an Internet connection at home or on-campus.

Herzing students have access to virtual library support services over 68 hours per week. A team of librarians is available to help students identify appropriate library resources to complete research projects. Hours of availability for the virtual reference services are Monday through Friday from 8 am to 8 pm CT; and Sunday from Noon to 8 pm CT. Librarians also check for email and voice messages on Saturday afternoons and respond after 2 pm.

Librarians may be reached by telephone, email and/or chat.

• Toll-free telephone: 1-888-660-2826
• Email address: us-librarians@herzing.edu

Additionally, campuses maintain supplemental physical library collections that may include books, periodicals, and multimedia. The Learning Commons serves as the location for the library collection and computer workstations. Hours of operation vary by campus. Please check your local campus for a posting of the Learning Commons hours.

Memberships

The University holds memberships in the following organizations:

• Alpha Beta Kappa Honor Society Alpha Omega Chapter
• Association of Private Sector Colleges and Universities
• Better Business Bureau
• Chamber of Commerce
• Council of Graduate Schools
• National Association of Colleges and Employers
• National Association of Student Financial Aid Administrators
• Service Members Opportunity College
• State Association of Student Financial Aid Administrators
• State College Placement Associations
• State Private School Associations
• University Continuing Education Association

Mission

To educate, support and empower all students for success in work, learning and engagement in our communities and global society.

State Authorization Reciprocity Agreement (SARA)

State Authorization Reciprocity Agreement (SARA)

Herzing University is an institutional participant in the National Council for State Authorization Reciprocity Agreements (NC-SARA), a voluntary and regional method to oversee distance education.  As a result of Herzing University’s participation in SARA and approved by its home state of Wisconsin, Herzing may offer distance education programs in SARA member states without further approval from the individual state. SARA only applies to distance education and does not cover instruction provided on-ground at any of Herzing University’s campuses. www.nc-sara.org

Student Complaint Procedure for SARA

If a complaint is not settled to the student’s satisfaction in a state where Herzing University is delivering distance education by virtue of its participation in the State Authorization Reciprocity Agreement (SARA), the student may, after a final institutional decision is made, appeal the decision to the Wisconsin Association of Independent Colleges and Universities (WAICU), Herzing University’s State Portal Agency under SARA. WAICU is the contact point for student complaints in states covered by SARA (this process does not apply to students receiving distance education from Wisconsin.

Program Offerings and Disclosure

Not all of Herzing University’s programs are offered at all campuses. Further, there are substantial differences in some programs from campus to campus including, but not limited to, programmatic accreditation, a pathway to licensing and other program characteristics. Students should independently investigate and ensure that the program they desire is offered on the campus they intend to enroll in and has the instructional delivery format and potential outcome they desire. Students should rely only on the written official catalog for accurate information.

Research Support – Institutional Research Board (IRB)

Protection of Human Research Subjects and their Information

U.S. federal laws require all organizations that conduct human research or serve as sites for human research to be responsible for research oversight and the protection of all human subjects and their private information. This oversight is provided by Herzing University’s Institutional Review Board (IRB), which includes membership of both scientific and non-scientific researchers, along with at least one community member.

Herzing University’s IRB is charged with providing oversight and support for all research conducted at the university or under guidance or other support from university students, faculty, and staff; and where human subjects and/or their information is a part of the research protocol. The IRB uses principles established in the Belmont Report, which established ethical guidelines for the protection of human subjects in research studies. The university’s IRB processes have been established in order to protect the rights, privacy, and welfare of all human research subjects and their private information.

By policy, all research, whether or not that research is part of a course or program requirement that involves human subjects or their private information and is conducted at Herzing University, or with University support at any external site, must be submitted to the IRB for approval prior to commencement of any such research. Herzing University’s IRB oversight extends to anyone, regardless of affiliation, who wishes to conduct research at any University location or with any set or subset of Herzing University students, faculty or staff or their private information.

The Herzing University IRB may approve, modify, or discontinue a research protocol because of the risk to human subjects or their information. By providing this support, the IRB also serves to protect the researcher(s) by assuring that the protocol addresses important protections before the research begins as well as continued oversight during the data collection phase of the study. Full information on submitting proposed studies to Herzing University’s IRB may be found on the Herzing University website at www.herzing.edu.

State Approvals

Herzing University is authorized to offer graduate educational programs in the various states in which it operates by the following state boards, commissions, and departments, or otherwise pursuant to applicable state law. Not all programs are available in all states. Students should not confuse permission for Herzing University to operate in a state or educate students from a particular state online with special or programmatic approvals that may be required or preferred to work in a given field in some states. Students should independently investigate and ensure that the program they desire is offered on the campus they intend to enroll in via the desired format and with the potential outcome they desire. Students should rely only on the written information provided in the academic catalog and not on oral or unofficial representations or other documents. The fact that a program is currently offered on a campus does not ensure, nor does Herzing University guarantee, that all courses will always be available on that campus in the specific format the student selected; however, a student will always be provided with a path to completion, despite the potential change in format of course offerings.

Further information may be obtained by contacting the following state approving commissions, boards, offices, and departments.

State Contact Information

This list includes contact information for all 50 states, the District of Columbia, Puerto Rico and the Virgin Islands and should not be construed as informative of what agencies regulate the institution or in what states the institution is licensed or required to be licensed. States, through the relevant agencies or attorney generals offices, will accept complaints regardless of whether the institution is required to be licensed in that state. Contact information may change; the University makes best efforts to update this information when it becomes aware of such changes.

A

Alabama

Alabama Commission on Higher Education
P. O. Box 302000
Montgomery, AL 36130-2000
http://ache.edu/ACHE_Reports/Forms/SARA/StudentComp.pdf
Telephone: (334) 242-1998 • Fax: (334) 242-0268

Alabama Community College System
Private School Licensure Division
PO Box 302130
Montgomery, Alabama 36104
Telephone: (334) 293-4500• Fax: (334) 293-4500
https://www.accs.edu/index.cfm/school-licensure/complaints/

Office of the Attorney General
501 Washington Avenue
PO Box 300152
Montgomery, AL 36130-0152
Consumer Hotline: (334) 242-7335
http://www.ago.state.al.us/ConsumerComplaint

Alaska

Alaska Commission on Postsecondary Education
P.O. Box 110505
Juneau, AK 99811-0505
Email: EED.ACPE-IA@alaska.gov
https://acpe.alaska.gov/ConsumerProtection
Telephone: (800) 441-2962 

Alaska Office of Attorney General, Consumer Protection Unit
1031 West Fourth Avenue, Suite 200
Anchorage, AK 99501-5903
http://www.law.alaska.gov/department/civil/consumer/cp_complaint.html
www.law.state.ak.us/pdf/consumer/FORM_complaint.pdf
Consumer Protection Unit: 907-269-5200
consumerprotection@alaska.gov

Arizona

Arizona State Board for Private Postsecondary Education
1740 W. Adams
Phoenix, AZ 85007
Telephone: (602) 542-5709• Fax: (602)542-1253
https://ppse.az.gov/complaint

Office of the Attorney General
2005 N Central Ave02)
Phoenix, AZ 85007-2926
Telephone: (602) 542-5025 
https://www.azag.gov/complaints/consumer

Arkansas

Arkansas State Board of Private Career Education
423 Main Street, Suite 400
Little Rock, AR 72201
Email: sbpce@arkansas.gov
https://www.adhe.edu/students-parents/colleges-universites/student-grievance-form
Telephone: (501) 371-2000 

Office of Arkansas Attorney General
Consumer Protection Division
323 Center Street, Suite 200
Little Rock, AR 72201-2610
Email: oag@arkansasag.gov
Telephone: (501) 682-2341
https://arkansasag.gov/forms/file-a-consumer-complaint/

C

California

California Bureau for Private Postsecondary Education
P.O. Box 980818
W. Sacramento, CA 95798-0818
Email: www.bppe.ca.gov
www.bppe.ca.gov/forms_pubs/complaint.pdf
http://www.bppe.ca.gov/enforcement/complaint.shtml
Telephone: (888) 370-7589 • Fax: (916) 263-1897

Office of the Attorney General
California Department of Justice
Attn: Public Inquiry Unit
PO Box 944255
Sacramento, CA 94244-2550
Telephone: (888) 370-7589 • Fax: (916) 263-1895
https://oag.ca.gov/consumers

Colorado

Office of the Attorney General
Ralph L. Carr Judicial Building
1300 Broadway, 10th Floor
Denver, CO 80203
Telephone: (720) 508-6000
Fax: (720) 508-6030
https://coag.gov/file-complaint

Colorado Department of Higher Education
1600 Broadway, Suite 2200
Denver, Colorado 80202
http://highered.colorado.gov/Academics/Complaints/
http://highered.colorado.gov/Academics/Complaints/FileComplaint.aspx
Telephone: (303) 862-3001 • Fax: (303) 996-1329

Connecticut

Connecticut Office for Higher Education
Education & Employment Center
450 Columbus Boulevard, Suite 510
Hartford, CT 06103-1841
http://www.ctohe.org/POSA/StudentInfo.shtml#Complaint
Telephone: (860) 947-1800 • Fax: (860) 947-1311

Connecticut Department of Consumer Protection
Complaint Center
450 Columbus Boulevard, Suite 901
Hartford, CT 06103
Email: dcp.complaints@ct.gov
https://portal.ct.gov/DCP/Complaint-Center/Consumers—Complaint-Center
Telephone: (800) 842-2649 • Fax: (860) 707-1966

D

Delaware

Delaware Department of Education
Higher Education Office
The Townsend Building
401 Federal Street, Suite 2
Dover, DE 19901-3639
Telephone: (302) 735-4000
Email: dheo@doe.k12.de.us 

Delaware Attorney General, Department of Justice
Consumer Protection Unit
Carvel State Office Building
820 North French Street, 5th Floor
Wilmington, DE 19801
Email: https://attorneygeneral.delaware.gov/fraud/cpu/complaint/  
Telephone: (800) 220-5424 • Fax (302) 577-6499

District of Columbia

Government of the District of Columbia
Office of the Attorney General
441 4th Street, NW
Washington, DC 20001
Consumer Hotline: (202) 442-9828
Fax: (202) 741-8789
Email: oag@dc.gov
http://oag.dc.gov/service/submit-consumer-complaint

Office of the State Superintendent of Education
Higher Education Licensure Commission
1050 First Street NE
Washington, DC 20002
Email: osse@dc.gov
http://osse.dc.gov/service/higher-education-licensure-commission-helc-public-complaints
Telephone: (202) 727-6436

F

Florida

Florida Department of Education
Commission for Independent Education
325 West Gaines Street
Suite 1414
Tallahassee, FL 32399-0400
Email: cieinfo@fldoe.org
http://www.fldoe.org/policy/cie/file-a-complaint.stml
Telephone: (888) 224-6684 • Fax: (850) 245-3238

Office of the Attorney General
State of Florida
PL-01, The Capitol
Tallahassee, Florida 32399-1050
Telephone: (866) 966-7226
http://www.myfloridalegal.com/pages.nsf/Main/E3EB45228E9229DD85257B05006E32EC

G

Georgia

Georgia Nonpublic Postsecondary Education Commission
2082 East Exchange Place, Suite 220
Tucker, GA 30084-5305
www.gnpec.georgia.gov
https://gnpec.georgia.gov/webform/gnpec-authorized-school-student-complaint-form
Telephone: (770) 414-3300 • Fax: (770) 414-3309

Office of the Attorney General
Georgia Department of Law
Consumer Protection Unit
2 Martin Luther King Jr. Drive SE, Suite 356
Atlanta, GA 30334-9077
Telephone: (800) 869-1123
Fax: (404) 651-9018
http://ocp.ga.gov/consumer-services/filing-a-complaint

H

Hawaii

Hawaii Post-Secondary Education Authorization Program
Department of Commerce and Consumer Affairs
P.O. Box 541
Honolulu, HI 96809
Email: hpeap@dcca.hawaii.gov
http://cca.hawaii.gov/hpeap/forms/student-forms/
http://cca.hawaii.gov/hpeap/student-complaint-process/
Telephone: (808) 586-7327

Department of Commerce and Consumer Affairs
Office of Consumer Protection
Leiopapa A Kamehameha Building
235 South Beretania Street, Room 801
Honolulu, Hawaii 96813-2419
Email: ocp@dcca.hawaii.gov
http://cca.hawaii.gov/ocp/consumer-complaint/
Telephone: (808) 586-2630 • Fax: (808) 586-2640

I

Idaho

Office of the Attorney General
Consumer Protection Division
700 West Jefferson Street
PO Box 83720
Boise, ID 83720-0010
Telephone: (208) 334-2400
Fax: (208) 334-4151
http://www.ag.idaho.gov/onlineForms/consumerProtectionComplaint.htm

Office of the State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
P.O. Box 83720
650 West State Street, 3rd Floor
Boise, ID 83720-0037
https://boardofed.idaho.gov/higher-education-private/private-colleges-degree-granting/student-complaint-procedures/
Telephone: (208) 334-2270 • Fax: (208) 334-2632

Illinois

Illinois Board of Higher Education
1 N. Old State Capitol Plaza, Suite 333
Springfield, Illinois 62701-1377
Email: info@ibhe.org
http://complaints.ibhe.org/​
Telephone: (217) 782-2551 • Fax: (217) 782-8548

Office of the Illinois Attorney General Consumer Protection Bureau
500 South Second Street
Springfield, IL 62701
Consumer Fraud Hotline: (800) 243-0618
http://illinoisattorneygeneral.gov/consumers/filecomplaint.html

Indiana

Indiana Commission for Higher Education
101 West Ohio Street, Suite 300
Indianapolis, IN 46204-4206
Email: complaints@che.in.gov
https://www.in.gov/che/2744.htm
Telephone: (317) 464-4400

Board for Proprietary Education
Indiana Commission for Higher Education
101 West Ohio Street, Suite 300
Indianapolis, IN 46204-4206
Email: complaints@che.in.gov
http://www.in.gov/che/2744.htm
Telephone: (317) 232-1033

Office of the Indiana Attorney General
Consumer Protection Division
302 West Washington Street, 5th Floor
Indianapolis, IN 46204-2770
http://www.in.gov/attorneygeneral/2434.htm
Telephone: (800) 382-5516 

Iowa

Iowa College Student Aid Commission
475 SW Fifth St., Suite D
Des Moines, IA 50309-1920
https://www.iowacollegeaid.gov/content/constituent-request-review
Telephone: (515) 725-3400 

Office of the Attorney General of Iowa
Consumer Protection Division
Hoover State Office Building
1305 E. Walnut Street
Des Moines, Iowa 50319-0106
Email: consumer@iowa.gov
Telephone: (515) 281-5926
Fax: (515) 281-6771
https://www.iowaattorneygeneral.gov/for-consumers/file-a-consumer-complaint/ 

K

Kansas

Kansas Board of Regents
1000 SW Jackson Street, Suite 520
Topeka, KS 66612-1368
http://www.kansasregents.org/academic_affairs/private_out_of_state/complaint_process
Telephone: (785) 430-4240 

Office of the Attorney General
120 SW 10th Avenue, 2nd Floor
Topeka, KS 66612
Consumer Protection Hotline: (800) 432-2310
Fax: (785) 291-3699
http://ag.ks.gov/file-a-complaint

Kentucky

Kentucky Council on Postsecondary Education
1024 Capital Center Drive, Suite 320
Frankfort, KY 40601-7512
Email: cpeconsumercomplaint@ky.gov
http://www.cpe.ky.gov/campuses/consumer_complaint.html
Telephone: (502) 573-1555

Kentucky Commission on Proprietary Education
300 Sower Boulevard
Frankfort, KY 40601
Email: kcpe@ky.gov
http://www.kcpe.ky.gov/forms/FormtoFileaComplaint.pdf​
Telephone: (502) 564-4185 • Fax: (502) 564-4248

Kentucky Office of the Attorney General
Office of Consumer Protection 
1024 Capital Center Dr., Suite 200
Frankfort, KY 40601
https://ag.ky.gov/consumer-protection/complaints
Consumer Protection Hotline: 888-432-9257

L

Louisiana

Louisiana Board of Regents
P.O. Box 3677
Baton Rouge, LA 70821-3677
https://regents.la.gov/
Telephone: (225) 342-7084 • Fax: (225) 342-3371

Louisiana Attorney General Office
Consumer Protection Section
P.O. Box 94005
Baton Rouge, LA 70804
Email: ConsumerInfo@ag.louisiana.gov
www.ag.state.la.us/Complaint.aspx?articleID=16&catID=15
Telephone: (800) 351-4889 • Fax: (225) 326-6499

M

Maine

Maine Department of Education
23 State House Station
Augusta, ME 04333-0023
Telephone: (207) 624-6600 • Fax: (207) 624-6641
https://www.maine.gov/doe/cds/dueprocess

Maine Attorney General’s Consumer Information and Mediation Service
6 State House Station
Augusta, ME 04333
Email: consumer.mediation@maine.gov
http://www.maine.gov/ag/consumer/complaints/index.shtml
Telephone: (207) 626-8849

Maryland

Maryland Higher Education Commission
6 N. Liberty Street, 10th Floor
Baltimore, MD 21201
Email: collegiatecomplaint.mhec@maryland.gov
http://www.mhec.maryland.gov/institutions_training/Pages/colleges_universities/index.aspx
Telephone: (800) 974-0203 • Fax: (410) 332-0270

Maryland Attorney General
Consumer Protection Division
200 St. Paul Place
Baltimore, MD 21202
Email: consumer@oag.state.md.us
http://www.oag.state.md.us/Consumer/complaint.htm
Telephone: (410) 528-8662 • Fax: (410) 576-7040

Massachusetts

Massachusetts Department of Higher Education
One Ashburton Place, Room 1401
Boston, MA 02108
http://www.mass.edu/forstufam/complaints/complaints.asp
Telephone (617) 994-6950 • Fax: (617) 727-0955

Office of the Attorney General
Consumer Advocacy & Response Division
One Ashburton Place, 18th Floor
Boston, MA 02108
Telephone: (617) 727-8400
https://www.mass.gov/how-to/file-a-consumer-complaint

Michigan

Michigan Department of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing Bureau
P.O. Box 30018
Lansing, MI 48909
Email: CSCL-Complaints@michigan.gov
http://www.michigan.gov/documents/lara/LCE-992_0715_494884_7.pdf
Telephone: (517) 241-7000

Office of the Attorney General
Consumer Protection Division
PO Box 30213
Lansing, MI 48909-7713
Telephone: (877) 765-8388
Fax: (517) 241-3771
https://www.michigan.gov/ag/0,4534,7-359-82915_82919_86407—,00.html

Minnesota

Minnesota Office of Higher Education
Registration & Licensing
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
www.ohe.state.mn.us/mPg.cfm?pageID=1078
Telephone: (800) 657-3866 • Fax: (651) 642-0675

Office of the Attorney General
445 Minnesota Street. Suite 1400
St. Paul, MN 55101
Telephone: (651) 296-3353
https://www.ag.state.mn.us/Office/Complaint.asp

Mississippi

Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453
http://www.mississippi.edu/mcca/student_complaint_process.asp
Telephone: (601) 432-6198 • Fax: (601) 432-6225

Mississippi Community College Board
Commission of Proprietary Schools and College Registration
3825 Ridgewood Road
Jackson, MS 39211-6453
Email: info@sbcjc.cc.ms.us
http://www.mccb.edu/pdfs/pg/PSComplaintForm.pdf
Telephone: (601) 432-6185 • Fax: (601) 432-6363

Office of the Attorney General
State of Mississippi
Office of Consumer Protection
P.O. Box 22947
Jackson, Mississippi 39225-2947
http://www.ago.state.ms.us/forms/complaint-form/
Telephone: (800) 281-4418 • Fax: (601) 359-4231

Missouri

Missouri Department of Higher Education
205 Jefferson Street
P.O. Box 1469
Jefferson City, MO 65102-1469
Email: info@dhe.mo.gov
http://dhe.mo.gov/documents/POLICYONCOMPLAINTRESOLUTION-reviseddraft.pdf
Telephone: (800) 473-6757 • Fax: (573) 751-6635

Missouri Attorney General’s Office
Supreme Court Building
207 West High Street
PO Box 899
Jefferson City, MO 65102
Email: attorney.general@ago.mo.gov
https://www.ago.mo.gov/file-a-complaint
Telephone: (573) 751-3321
Fax: (573) 751-0774

Montana

Montana University System
Office of the Commissioner of Higher Education
560 N. Park Ave
P.O. Box 203201
Helena, MT 59620-3201
www.mus.edu/MUS-Statement-of-Complaint-Process.asp
Telephone (406) 444-6570 • Fax (406) 444-1469

Montana Department of Justice
Office of Consumer Protection
P.O. Box 200151
Helena, MT 59620-0151
Email: contactocp@mt.gov
https://dojmt.gov/consumer/
Telephone: (800) 481-6896

N

Nebraska

Nebraska Coordinating Commission for Postsecondary Education
P.O. Box 95005
Lincoln, NE 68509-5005
https://ccpe.nebraska.gov/student-complaints-against-postsecondary-institutions
Telephone: (402) 471-2847 • Fax: (402) 471-2886

Nebraska Department of Education,
Private Postsecondary Career Schools and Veterans Education
301 Centennial Mall South
P.O. Box 94987
Lincoln, NE 68509-4987
http://www.education.ne.gov/PPCS/PPCS%20Forms.html
Email: Nde.investigations@nebraska.gov
Telephone: (402) 471-2295 • Fax: (402) 471-0117

Nebraska Attorney General
Consumer Protection Division
2115 State Capitol
Lincoln, NE 68509
Consumer Protection Hotline: (800) 727-6432• Fax: (402) 471-0006
Email: ago.consumer@nebraska.gov
https://protectthegoodlife.nebraska.gov/file-consumer-complaint

Nevada

Nevada Commission on Postsecondary Education
8778 South Maryland Parkway, Suite 115
Las Vegas, NV 89123
Email: mjwu@nvdetr.org​
www.cpe.state.nv.us/
http://cpe.nv.gov/Students/Students_Home/​
Telephone: (702) 486-7330 • Fax: (702) 486-7340

Office of the Attorney General
100 North Carson Street
Carson City, NV 89701
Email:  AGCOMPLAINT@ag.nv.gov
Telephone: (775) 684-1100
Fax: (775) 684-1108
http://ag.nv.gov/Complaints/File_Complaint/

New Hampshire

New Hampshire Department of Education
Division of Higher Education-Higher Education Commission
101 Pleasant Street, Concord, NH 03301
http://www.education.nh.gov/highered/compliance-allegation.htm
Telephone: (603) 271-3494 • Fax: (603) 271-1953

Department of Justice
Office of the Attorney General
33 Capitol Street
Concord, NH 03301
Telephone: (603) 271-3658
Fax: (603) 271-2110
https://www.doj.nh.gov/consumer/complaints/

New Jersey
Office of the Secretary of Higher Education
20 West State Street, 4th floor
P.O. Box 542
Trenton, NJ 08625
Email: njhe@njhe.state.nj.us
http://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml
Telephone: (609) 292-4310 • Fax: (609) 292-7225

New Jersey Office of the Attorney General
Division of Consumer Affairs
P.O. Box 45025
Newark, NJ 07101
Email: AskConsumerAffairs@lps.state.nj.us
http://www.njconsumeraffairs.gov/ComplaintsForms/NJ-Office-of-Consumer-Protection-Complaint-Form.pdf
Telephone: (800) 242-5846

New Mexico

New Mexico Higher Education Department
2044 Galisteo Street, Suite 4
Santa Fe, NM 87505-2100
Email: HigherEd.Info@state.nm.us
http://www.hed.state.nm.us/students/hed-student-complaint-form.aspx
Telephone: (505) 476-8400
Fax: (505) 476-8454

Office of the Attorney General
Consumer & Family Advocacy Services Division
408 Galisteo Street Villagra Building 
Santa Fe, NM 87504-1508
Telephone: (844) 255-9210 
https://www.nmag.gov/file-a-complaint.aspx

New York

New York Office of College and University Evaluation
New York State Education Department
89 Washington Avenue
Room 960 EBA
Albany, NY 12234
Email: ocueinfo@nysed.gov​
http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html
Telephone: (518) 474-1551

New York State Education Department
Bureau of Proprietary School Supervision
Investigations and Audit Unit
116 West 32nd Street, 5th Floor
New York, NY 10001
Email: BPSS@NYSED.GOV
http://www.acces.nysed.gov/bpss/student-rights
http://www.acces.nysed.gov/common/acces/files/bpss/complaintform.pdf​
Telephone: (212) 643-4760 • Fax: (212) 643-4765

Office of the Attorney General
The Capitol
Albany, NY 1224-0341
Telephone: (800) 771-7755
https://ag.ny.gov/complaint-forms

North Carolina

University of North Carolina General Administration
910 Raleigh Road
Chapel Hill, NC 27515-2688
Email: studentcomplaint@northcarolina.edu
http://www.northcarolina.edu/sites/default/files/documents/student_complaint_form.pdf
Telephone: (919) 962-4558• Fax: (919) 962-7139

Department of Justice
Consumer Protection Division
Attorney General’s Office
Mail Service Center 9001
Raleigh, NC 27699-9001
Telephone: (877) 566-7226
http://www.ncdoj.gov/complaint

North Dakota

Office of Attorney General
Consumer Protection Division
Gateway Professional Center
1050 E Interstate Ave, Suite 200
Bismarck, ND 58503-5574
Email: ndag@nd.gov
https://attorneygeneral.nd.gov/consumer-resources/consumer-complaints
Telephone: (800) 472-2600

North Dakota University System
10th Floor, State Capitol
600 East Boulevard Ave., Dept.215
Bismarck, ND 58505-0230
Email: ndus.office@ndus.edu
http://www.ndus.edu/system/state-authorization/
Telephone: (701) 328-2960 • Fax: (701) 328-2961

O

Ohio

Ohio Department of Higher Education
25 South Front Street
Columbus, OH 43215
Email: hotline@regents.state.oh.us
https://www.ohiohighered.org/students/complaints
Telephone: (614) 466-6000 • Fax: (614) 466-5866

Ohio Attorney General, Consumer Protection Section
30 East Broad Street, 14th floor
Columbus, OH 43215-3400
http://www.ohioattorneygeneral.gov/Individuals-and-Families/Consumers​
Telephone: (800) 282-0515

Oklahoma

Oklahoma State Regents for Higher Education
655 Research Parkway, Suite 200
Oklahoma City, OK 73104
www.okhighered.org/current-college-students/complaints.shtml
Telephone: (405) 225-9100

Oklahoma State Board of Private Vocational Schools
3700 N. W. Classen Boulevard, Suite 250
Oklahoma City, OK 73118-2864
http://obpvs.ok.gov/students#studentforms​
Telephone: (405) 528-3370 • Fax: (405) 528-3366

Oklahoma Office of the Attorney General
Consumer Protection Unit
313 NE 21st Street
Oklahoma City, OK 73105
http://www.oag.ok.gov/Default.aspx?shortcut=consumer-protection&__m=18​
Telephone: (405) 521-2029 • Fax (405) 521-6246

Oregon

Oregon Higher Education Coordinating Commission
255 Capitol Street NE
Salem, OR 97301
Telephone: (503) 947-5716
http://www.oregon.gov/highered/institutions-programs/private/Pages/private-postsecondary-complaints.aspx

Oregon Department of Justice
Financial Fraud/Consumer Protection Section
1162 Court Street NE
Salem, OR 97301-4096
Email: help@oregonconsumer.gov
https://justice.oregon.gov/consumercomplaints
Telephone: (877) 877-9392
Fax: (503) 378-8910

P

Pennsylvania

Pennsylvania Department of Education
Postsecondary and Adult Education
333 Market Street, 12th Floor
Harrisburg, PA 17126-0333
Email: ra-collunivseminfo@pa.gov
http://www.education.pa.gov/Postsecondary-Adult/College%20and%20Career%20Education/Pages/Students-Complaints.aspx#.Va0Mf03bJUU
Telephone: (717) 783-8228 • Fax: (717) 722-3622

Pennsylvania Office of the Attorney General
Bureau of Consumer Protection
15th Floor, Strawberry Square
Harrisburg, PA 17120
Email: consumers@attorneygeneral.gov
https://www.attorneygeneral.gov/Quick_Links/Pennsylvania_Attorney_General_Complaint_Forms/Filing_a_complaint_with_the_Attorney_General_s_Bureau_of_Consumer_Protection/
Telephone: (717) 787-9707• Fax: (717) 772-3560

Puerto Rico

Puerto Rico Council on Higher Education
P.O. Box 19900
San Juan, Puerto Rico 00910-1900
www.ce.pr.gov/
Telephone: (787) 722-2121 • Fax: (787) 641-2573

Puerto Rico Department of Justice
P.O. Box 9020192
San Juan, Puerto Rico 00902-0192
http://www.justicia.pr.gov/home/querellas-2/
Telephone: (787) 721-2900

R

Rhode Island

Rhode Island Office of the Postsecondary Commissioner
RIHEAA Building
560 Jefferson Boulevard, Suite 100
Warwick, RI 02886
www.riopc.edu/page/student_complaint/
Telephone: (401)736-1100 • Fax: (401)732-3541

Rhode Island Department of the Attorney General
Consumer Protection Unit
150 South Main Street
Providence, RI 02903
Email: consumers@riag.ri.gov
http://www.riag.ri.gov/ConsumerProtection/About.php#
Telephone: (401) 274-4400 • Fax: (401) 222-5110

S

South Carolina

Department of Consumer Affairs
PO Box 5757
Columbia, SC 29250-5246
Email: scdca@scconsumer.gov
Telephone: (803) 734-4200
Fax: (803) 734-4286
https://consumer.sc.gov/consumer-resources/consumer-complaints

South Carolina Commission on Higher Education
Academic Affairs
ATTN: Student Complaint
1122 Lady Street, Suite 300
Columbia, SC 29201
Email: submitcomplaint@che.sc.gov
http://www.che.sc.gov/CHE_Docs/AcademicAffairs/License/Complaint_procedures_and_form.pdf
Telephone: (803) 737-2260
Fax: (803) 737-2297

South Dakota

Office of the Attorney General
Division of Consumer Protection
1302 East Highway 14, Suite 3
Pierre, SD 57501-8053
http://consumer.sd.gov/complaintform.aspx
Telephone: (605) 773-4400 • Fax: (605) 773-7163

T

Tennessee

Tennessee Higher Education Commission
404 James Robertson Parkway
Parkway Towers, Suite 1900
Nashville, TN 37243-0830
https://www.tn.gov/thec/bureaus/student-aid-and-compliance/postsecondary-state-authorization/request-for-complaint-review.html
Telephone: (615) 741-5293 • Fax: (615) 532-8845

Office of Attorney General and Reporter
Department of Commerce & Insurance
Division of Consumer Affairs
500 James Robertson Parkway, 12th Floor
Nashville, TN 37243-0600
Email: Ask.TDCI@TN.Gov​
Telephone: (615) 741-1671 
https://www.tn.gov/commerce/consumer-affairs.html

Texas

Texas Workforce Commission-Career Colleges and Schools
101 East 15th Street, Room 226T
Austin, Texas 78778-0001
Email: career.schools@twc.state.tx.us.
http://www.twc.state.tx.us/jobseekers/career-schools-colleges-students
https://twc.texas.gov/files/jobseekers/csc-401a-student-complaint-form-twc.pdf
Telephone: (512) 936-3100 • Fax: (512) 936-3111

Texas Higher Education Coordinating Board
Office of General Counsel
P.O. Box 12788
Austin, TX 78711-2788
Email: StudentComplaints@thecb.state.tx.us
http://www.thecb.state.tx.us/index.cfm?objectid=989FE9A0-2213-11E8-BC500050560100A9
Telephone: (512) 427-6101 • Fax:(512) 427- 6127

Office of the Attorney General
P.O. Box 12548, Austin, TX 78711-2548
https://texasattorneygeneral.gov/cpd/file-a-consumer-complaint
Telephone: (800) 621-0508 • Fax: (512) 475-2994

U

Utah

Utah Department of Commerce Division of Consumer Protection
160 East 300 South, 2nd Floor
P.O. Box 146704
Salt Lake City, UT 84114-6704
Email: consumerprotection@utah.gov
http://www.consumerprotection.utah.gov/complaints/index.html
Telephone: (801) 530-6601 • Fax: (801) 530-6001

V

Vermont

Vermont Agency of Education
219 North Main Street, Suite 402
Barre, VT 05641
Email:  aoe.edinfo@vermont.gov
https://education.vermont.gov/sites/aoe/files/documents/edu-postsecondary-program-complaint-resolution.pdf
Telephone: (802) 479-1030

Vermont Attorney General’s Office
Consumer Assistance Program
109 State Street
Montpelier, VT 05609-1001
Email: AGO.CAP@vermont.gov
http://ago.vermont.gov/cap/consumer-complaint/
Telephone: (802) 656-3183 • Fax: (802) 304-1014

Virginia

State Council of Higher Education for Virginia
101 North 14th Street, 10th Floor
James Monroe Building
Richmond, VA 23219
http://www.schev.edu/index/students-and-parents/resources/student-complaints
Telephone: (804) 225-2600 • Fax (804) 225-2604

Virginia Office of the Attorney General
202 North Ninth Street
Richmond, VA 23219
http://ag.virginia.gov/consumer-protection/files/OAG_Consumer_Complaint_Form_modified_51716.pdf
Telephone: (804) 786-2042
Fax: (804) 225-4378

Virgin Islands

The Virgin Islands Department of Education
1834 Kongens Gade
St. Thomas, VI 00802
http://www.vide.vi/
Telephone: (340) 774-0100
Fax: (340) 779-7153

W

Washington

Washington Student Achievement Council
917 Lakeridge Way SW
Olympia, WA 98502
Email: info@wsac.wa.gov
https://www.wsac.wa.gov/student-complaints
Telephone: (360) 753-7800

Washington Workforce Training and Education Coordinating Board
128 10th Avenue SW
P.O. Box 43105
Olympia, WA 98504-3105
Email: workforce@wtb.wa.gov
https://www.wsac.wa.gov/student-complaints
Telephone: (360) 709-4600 • Fax: (360) 586-5862

Washington State Office of the Attorney General
Consumer Protection Division
800 5th Avenue, Suite 2000
Seattle, WA 98104-3188
http://www.atg.wa.gov/fileacomplaint.aspx#.U6Cxy8tOXIU
Telephone: (206) 464-6684 • Fax: (206) 389-2801

West Virginia

West Virginia Higher Education Policy Commission
1018 Kanawha Blvd East, Ste 700
Charleston, WV 25301
http://www.wvhepc.edu/wp-content/uploads/2015/01/Complaint-Form2.pdf
Telephone: (304) 558-2101 • Fax: (304) 558-5719

Community and Technical College System of West Virginia
1018 Kanawha Boulevard East, Suite 700
Charleston, WV 25301
http://www.wvhepc.edu/wp-content/uploads/2015/01/Complaint-Form2.pdf
Telephone: (304) 558-0265 • Fax: (304) 558-5719

West Virginia Office of the Attorney General
Consumer Protection Division
P.O. Box 1789
Charleston, WV 25326-1789
Email: consumer@wvago.gov
http://www.ago.wv.gov/Pages/consumercomplaint.aspx
Telephone: (800) 368-8808

Wisconsin

Wisconsin Association of Independent Colleges & Universities
122 West Washington Avenue, Suite 700
Madison, WI 53703-2723
Email: mail@waicu.org
www.waicu.org
Telephone: (608) 256-7761
Fax: (608) 256-7065

Wisconsin Department of Agriculture, Trade and Consumer Protection
Bureau of Consumer Protection
2811 Agriculture Drive
P.O. Box 8911
Madison, WI 53708-8911
Email: datcphotline@wisconsin.gov
http://datcp.wi.gov/Consumer/Consumer_Complaints/Download_a_Complaint_Form/index.aspx
Consumer Hotline: (800) 422-7128

Wisconsin Distance Learning Authorization Board
4622 University Avenue
PO Box 7874
Madison, Wisconsin 53707-7874
Telephone: (608) 267-9514
http://www.heab.state.wi.us/dlab/students.html#cont

Wyoming

Wyoming Department of Education
122 W. 25th St. Suite E200
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050
https://edu.wyoming.gov/blog/2018/12/06/student-complaint-form/
Telephone: (307) 777-7675 • Fax: (307) 777-6234

Attorney General’s Office
Consumer Protection Unit
Kendrick Building
2320 Capitol Avenue
Cheyenne, WY 82002
Email: AG.Consumer@wyo.gov
http://ag.wyo.gov/cpu/consumer-complaints
Telephone (307) 777-8962 • Fax: (307) 777-3435

University History

Herzing University had its beginning in 1965 when it started as a computer training institute in Milwaukee, Wisconsin. In 1970 the name was changed to Herzing Institute, and the organization began to grow through the acquisition of other schools. These included the Wisconsin School of Electronics in Madison, Wisconsin, which has a history dating back to 1948. Later, the Milwaukee location was closed in favor of the Madison location, but the system headquarters has remained in Milwaukee. The name of the school was changed to Herzing College in 1996, and the institution has grown to eleven campuses plus Herzing Online. With the addition of graduate programs, the name was changed to Herzing University in 2009.

Vision

The vision of Herzing University is to be the lifelong learning partner for its students, employers, and communities in optimizing their economic and human potential.